Return Policy
At TIMEETOPIS, we strive to ensure our customers are satisfied with their purchases. If for any reason you are not completely satisfied, we are here to help.
Returns:
- You have 30 days from the date of purchase to return an item.
- To be eligible for a return, the item must be unused and in the same condition that you received it, with the original packaging and receipt or proof of purchase.
Refunds:
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original payment method within 7 business days.
Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected].
Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- For defective or damaged items, we will cover the return shipping costs.
If you have any questions about our return policy, feel free to reach out to us at
c[email protected]
or call
Hotline: (607) 271-9030
)
